Securus Contact Systems

Stop robocalls to your phone once and for all

Take a few minutes and keep your phone from constantly ringing.

Ten Top Service Complaints

I’m always asking people I meet what their biggest pet peeves are. It’s an excellent icebreaker. This is what I uncovered: 1. People who cut into line and the company does nothing to prevent…

How to Start a Telephone Answering Service

If you’re new to the industry or thinking about getting into, the book How Start a Telephone Answering Service contains valuable information.

Tired of robocalls? Here’s how to block them

Benefits of Professional Support Services

Top VARs offer a full suite of professional support services that can provide guidance and support for your company.

Apple is going to fix our frustrating voice mail problem

Here's a Catch-22: It's really easy to leave a voice mail when somebody doesn't pick up, but few people want to actually listen to it. You have to type your password, listen to the

Cloud Hosting Benefits of Managed Support Services

Cloud Hosting Benefits of Managed Support Services<br>Infrastructure alone doesn’t guarantee success in the cloud world. The cloud is a key ingredient of an effective IT strategy, but adding a managed service provider (MSP) is very powerful. Learn more about the benefits of combining the cloud and an MSP, like Hostway, today.

7 Things to Include in a Voice-mail Message

When creating a voicemail message, there are 7 pieces of information that can help your caller. 1. Identify Your Voice It is important to identify the person and department taking the call (just in case the caller gets transferred to the wrong department). This should be done by providing the department name as well as...

Is this the death of voice mail?

According to Vonage, people are leaving fewer voice mails, and retrieving fewer, too. And this could be the sign of an even greater cultural shortcoming.

5 Voice Mail Tactics to Get More Calls Back

A ton of people ask me on a regular basis whether or not they should even leave voicemails any more since they almost never get a call back. My response is yes – as long as they are good ones. If you’re leaving ‘touching base’ and ‘checking in’ voice mails then I would not waste … Continue reading 5 Voice Mail Tactics to Get More Calls Back →

3 Voice Mail Techniques You Should Use

Voice mail, need I say more? If you are selling, you are hitting voice mail, you need to learn to master it and make it work for you. Better results than running from it.

Does a Full Email or Voice Mail Inbox = Low Engagement?

You've dealt with it too many times to count. You want to leave an email or a voice mail for someone, and your wish is denied. Their inbox is full. And you start judging them. "get your #### together" "that...

Study: Many ADHD children get no support services

One in three students with attention-deficit hyperactivity disorder does not receive any support services at school, according to a national study of U.S. schoolchildren.

Leave Voice Mails that Get Returned

IT Consulting and Support Services for Start Up Companies

Managed IT support services for start up companies is designed to let you keep your focus on your business model, not building an IT department, we have many startup clients.

One-third of children with ADHD get no support services, national study finds

One in three students with attention-deficit hyperactivity disorder does not receive any support services at school, according to a national study of U.S. schoolchildren.

6 Tactics for Leaving Voice Mail Messages that Will Get a Call Back

6 tips for leaving effective voice mail messages. Simple ways to get people to call you back.

Advocacy Group: Push for Peer Recovery Support Services in Essential Health Benefits

Recovery groups should advocate for inclusion of peer recovery support services as part of essential health benefits that will be covered under the Affordable Care Act, according to Faces &amp; Voices of Recovery. Peer recovery support services are delivered by individuals who have “lived experience” with addiction and recovery.

When are Litigation Support Services Needed for Companies and Law Firms?

Litigation services are crucial for law firms and companies to succeed in large and even daily tasks during legal affairs. It is important to be acquainted with the duties that legal services provide to benefit and maximize your business activities. Litigation support services are designed to assist law firms and general counsels with legal proceedings

Student veterans do better than peers when given support services

Student veterans, when given support services at their colleges, earn better grades and show higher retention than their peers, a study finds.